Privacy Policy of LiraSpin
This Privacy Policy explains what data LiraSpin collects, how it is used, and under what conditions it may be shared. It applies to all website services, including the online casino, customer support, and marketing communications when you consent to them. By using the platform, you agree to the practices described below and commit to reviewing them regularly.
1. Data Collected and Purposes
LiraSpin collects identification, contact, gaming, and payment data to provide its services and comply with applicable laws. This information allows us to create and manage your account, process deposits and withdrawals, and ensure the security of transactions. Gaming data is used to monitor activity, improve our offerings, and provide responsible gaming tools. Technical logs are used to detect potential fraud and maintain platform stability.
2. Legal Basis for Processing
Data processing is primarily based on the performance of the contract entered into when you open an account and use the services. Certain operations are mandatory to comply with anti-money laundering and counter-terrorism financing laws, as well as licensing requirements. In other cases, LiraSpin may rely on a legitimate interest, for example, to secure the site or respond to your requests. Where required by law, your explicit consent is requested, particularly for certain commercial communications.
3. Data Retention and Deletion
Data is retained for the period necessary to provide the service and comply with legal obligations. Certain financial and gaming information must be kept for several years after account closure to respond to requests from competent authorities. When the retention period expires, data is irreversibly deleted or anonymised. You can request more details on retention periods by contacting customer support.
4. Sharing Data with Third Parties
LiraSpin may share certain data with technical providers, payment processors, auditors, and regulatory authorities. These third parties are chosen for their reliability and are contractually obliged to protect your information. Data is never sold to independent companies for their own marketing campaigns. In the event of cross-border transfers, appropriate measures are implemented to ensure an adequate level of protection. Details on these transfers can be provided upon request.
5. Information Security and Integrity
The site implements organisational and technical measures to reduce the risk of unauthorised access, loss, or misuse of data. This includes communication encryption, internal system segmentation, and strict access controls. Regular audits and tests are conducted to identify potential weaknesses and address them promptly. As no technology offers absolute security, LiraSpin encourages players to adopt good practices, such as using strong passwords and exercising caution on shared devices.
6. Your Data Protection Rights
You have several rights, including the right to access, rectify, restrict processing, and, in some cases, delete your data. You can also object to certain processing or withdraw your consent when it forms the legal basis. To exercise these rights, simply contact support, specifying your request and the data concerned. Identity verification may be requested to protect your information.
7. Cookies and Similar Technologies
The site uses technical cookies to ensure the proper functioning of pages and keep your session open. Analytical cookies may be used to measure audience engagement and improve navigation. Marketing cookies are only activated with your consent and can be managed via your browser settings or a dedicated banner. You can change your cookie preferences at any time, but some functionalities may then be limited.
8. Responsible Gaming and Player Protection
LiraSpin processes certain gaming data to detect at-risk behaviours and offer appropriate tools. This information may be used to set limits, recommend breaks, or provide links to specialised support organisations. The objective is to reduce the risks associated with excessive gaming while respecting your privacy. Responsible gaming measures are detailed in a specific section of the site, which we encourage you to review regularly.
9. Contact and Complaints
For any questions regarding this policy or the use of your data, you can contact customer support via chat or email. If you believe your rights have not been respected, you have the option to lodge a complaint with the competent data protection authority. LiraSpin is committed to handling your requests seriously and within the timeframes stipulated by law. We recommend attaching any useful information to your message to facilitate the processing of your request.
10. Updates to the Privacy Policy
This policy may be amended to reflect legal, technical, or organisational developments. The date of the last update will be indicated at the top of the page, and some significant changes may be subject to specific notification. We encourage you to review this document regularly to stay informed. By continuing to use LiraSpin's services after an update, you accept the new version of the policy.